Support Tickets
Bantu student dan customer lebih cepat
Open
24
In Progress
11
Resolved Today
38
18% vs bulan lalu
SLA Breach
2
50% vs bulan lalu
| Ticket | Customer | Priority | Status | Agent | Updated |
|---|---|---|---|---|---|
Akses kelas tidak terbuka TK-2041 | AP Aisyah Putri | high | open | Dewi | 5m |
Refund payment failed TK-2040 | BS Budi Santoso | urgent | in progress | Andini | 20m |
Sertifikat belum keluar TK-2039 | CL Citra Lestari | medium | open | Bagas | 1h |
Login OTP tidak masuk TK-2038 | DP Dimas Pratama | low | resolved | Cyntia | 3h |
Pertanyaan jadwal mentoring TK-2037 | EW Eka Wijaya | medium | open | Dewi | 5h |